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Cancellation policy for a contract for the delivery of digital content that is not delivered on a physical data carrier
Cancellation policy
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor their independent professional activity.

Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the date of conclusion of the contract. To exercise your right of withdrawal, you must inform us ([insert: name/company, address, telephone number, and email address. You can also use the short code Franz Güde
Katternberger Straße 175
42655 Solingen
solingen and save the address in your settings.]) by means of a clear statement (e.g., a letter sent by post or an email) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, but this is not mandatory. To comply with the withdrawal period, it is sufficient that you send the notification of your exercise of the right of withdrawal before the expiry of the withdrawal period.

Consequences of withdrawal
If you withdraw from this contract, we shall reimburse you for all payments we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we receive notification of your withdrawal from this contract. We will use the same means of payment for this refund as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund.

Sample cancellation form
(If you wish to cancel the contract, please fill out this form and return it.)
– To [insert: name/company, address, email address and, if available, fax number]:
– I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)
– Ordered on (*)/received on (*)
– Name of consumer(s)
– Address of consumer(s)
– Signature of consumer(s) (only for paper notifications)
– Date
—————————————
(*) Delete as applicable.

Exclusion or premature expiry of the right of withdrawal
The right of withdrawal does not apply to contracts for the delivery of digital content that is not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which is clearly tailored to the personal needs of the consumer.
The right of withdrawal expires prematurely if we have already begun to fulfill the contract after you a) have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal once we have started to fulfill the contract, and b) we have provided you with the content of your declaration on a durable medium within a reasonable period of time after conclusion of the contract, but at the latest upon delivery of the goods or before the service is performed. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation. The right of withdrawal expires prematurely if we have only begun to perform the contract after you have given your express consent and at the same time confirmed your knowledge that you will lose your right of withdrawal upon commencement of the performance of the contract on our part. We would like to point out that we can make the conclusion of the contract dependent on the aforementioned consent and confirmation.